Contacts for NASA Employees

The following contact information will remain active during a Shutdown Furlough:

Employee Assistance Program (EAP):
NASA's EAP provides confidential, short-term, counseling assistance and referral to employees who are dealing with issues such as: depression; anxiety; family conflicts; marital problems; eldercare; substance and alcohol abuse and occupational stress. During the partial shutdown/furlough while NASA Center clinicians are unavailable, an EAP provider (Workplace Options) is staffed with professional and licensed mental health counselors to temporarily support employees. Counselors can be contacted at 1-888-728-1404. Questions related to filing for unemployment; medical insurance coverage; and/or other human resource and employee benefit-related matters are not covered by EAP. Information on these subjects can be found on this website, please see above topic areas.

NSSC Customer Contact Center (CCC):
Call 1-877-677-2123 (1-877-NSSC123) or
Submit an Inquiry to send your questions to NSSC CCC which will be active during a shutdown furlough.

Enterprise Service Desk (ESD):
Web Site: https://esd.nasa.gov
Phone: 1-877-677-2123 (1-877-NSSC123)
Email: nasa-esd@mail.nasa.gov